Incident: Our WordPress sites experienced downtime for approximately 3 hours.
Cause: The downtime occurred because the web server serving the WordPress sites ran out of memory, rendering it unable to handle incoming web requests.
Resolution: Upon detection, the incident was resolved within a few minutes.
Actions Taken:
Apology: We sincerely apologize for any inconvenience this may have caused. We are committed to improving our systems and will do our best to prevent such incidents from occurring again.